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We are dedicated to providing timely responses to your inquiries and suggestions through the appropriate department. However, depending on the nature of your inquiry, we may not be able to provide an answer or it may take some time to respond.

Please note that inquiries received on Saturdays, Sundays, public holidays, year-end and New Year holidays, and our designated spring and summer holidays will be handled on the next business day.

Our responses are intended solely to address the specific questions submitted by the individual inquiring.
Without our prior consent, you may not reproduce, reuse, or disclose any part or all of our response to third parties.

Personal information provided will be used solely for the purpose of responding to your inquiry.